How to Know If You Need A New Water Softener


person washing dishes water softener Gilbert, AZ

If you live in Gilbert, AZ, chances are you’re using hard water in your home. Hard water contains high levels of minerals such as calcium and magnesium, which can cause problems for your plumbing system, appliances, fixtures, and personal hygiene. That’s why it’s important to know when you need a new water softener from Gold Star Plumbing & Drain, a trusted provider of water treatment services in Gilbert, AZ.

Water Softener Basics

A softener is a form of water filtration system that utilizes a process called ion exchange, removing the hard minerals from your water and replacing them with sodium or potassium ions. This makes your water softer and prevents scaling, staining, and clogging in your pipes and appliances. It also makes your water more gentle on your skin, hair, and laundry and improves the performance of your soap and detergent.

However, like any other appliance, a water softener can wear out over time and must be replaced. Here are some signs that indicate you may need a new water softener.

Water Feels or Tastes Different

If the water feels sticky, slimy, or gritty or has a metallic or salty taste, it may mean that your softener is not working properly and is letting hard water through. You can have a reverse osmosis system with your water softener for added peace of mind.

Your Pipes and Appliances Show Signs of Scaling

If you see white or brown deposits on your faucets, showerheads, sinks, tubs, or toilets, or if you notice reduced water pressure or flow in your pipes or appliances, it may mean that your softener is not preventing scaling from hard water.

Your Soap and Detergent Don’t Lather Well

Hard water affects how your soaps and detergents work. If you notice that your soap and detergent don’t foam up enough or that they leave a residue on your dishes, clothes, or skin, it may mean that your water purification system is not efficiently removing the excess minerals from your water.

Your Softener Uses More Salt or Regenerates More Often

If you notice that your softener consumes more salt than usual or regenerates more frequently than normal, it may mean that your softener is losing its efficiency and needs more maintenance or replacement.

If you experience any of these signs, contact Gold Star Plumbing & Drain and we will help you find the best solution for your water quality needs.



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When you need honest answers and prompt, sensible solutions that won't stretch your budget, trust Gold Star Plumbing & Drain. Before any work is done, we'll explain your options, answer your questions, present an accurate estimate, and leave the final call up to you. Contact us today to request emergency service or schedule an appointment.